Reference

Privacy Policy for Your inajp Account

Our Privacy Policy explains how we collect, use and protect the details connected with your inajp account, device and wallet activity.

Account dataWallet referencesCookie choicesData requests

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What Our Privacy Policy Covers

inajp Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This Privacy Policy applies when you create an account, complete phone verification, sign in, contact support or use payment paths connected with the lobby. We may handle details such as your name, phone number, account identifiers, device information, login events, wallet status and payment references needed

1
to match a transaction with your account. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may appear as payment context, while the payment provider remains responsible for its own processing. We use this data to provide account access, check security events, answer requests and
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meet applicable legal duties. Where local law permits, we may restrict access or request additional details before completing an account action. You can ask us about the data connected with your account through the support routes on this page.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT DATA HELP

Get Privacy Policy Help Directly

A clear contact path matters when you need to understand a data record or correct an account detail. Our support route is available every day from 08:00 to 23:00 WIB through Live Chat Support, so you can ask about a phone verification record, a wallet reference or a request made under this Privacy Policy. Include your account phone number only through the secure support form, and do not send a password or full payment credentials.

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Live Chat Support

Use Live Chat Support from your signed-in account between 08:00 and 23:00 WIB. We can explain how a Privacy Policy request is logged, ask for account verification and direct you to the correct data-handling path.

Account data request

Ask us to locate, correct or clarify information linked with your account. We may confirm your phone verification step before discussing personal data, helping prevent another person from receiving details about your inajp activity.

Payment record query

If a DANA, OVO, GoPay or QRIS reference looks unfamiliar, contact support with the date, amount and reference shown in your account. We use those details to trace the record without asking you to reveal a wallet PIN.

HANDLING YOUR DETAILS

How We Apply This Privacy Policy

We keep the Privacy Policy practical by linking each data use to an account or service action.

Collected account data

We may collect your phone number, account details, verification result, login history and messages sent to support. We use these fields to provide access, secure the account and respond to a Privacy Policy request, rather than collecting unrelated personal details.

Payment references

For DANA, OVO, GoPay, QRIS, bank transfer and virtual account activity, we handle transaction references and status details needed to connect a payment event with your account. We do not ask for your wallet PIN or full banking password.

Cookies and devices

Cookies and device signals can remember a session, language choice and security context across the mobile path from login to the lobby. You can manage browser cookies, although switching them off may require you to verify your account again.

Account security

Phone verification, login event checks and limited support disclosure work together to protect your data. If a sign-in or wallet status looks unusual, we may pause a request and ask you to confirm account ownership before sharing or changing details.

Retention periods

We retain account, payment and support records only for the period needed for service operation, security checks, dispute handling or applicable legal duties. After that point, records are deleted or separated from direct account identifiers where practical.

Change or deletion request

You can contact Live Chat Support to ask what personal data we hold, request a correction or ask about deletion. We will verify the request against your account and explain any field we must retain when local law requires continued storage.

Privacy Policy Questions About inajp

These Privacy Policy answers address the practical questions you may have before opening an account or contacting us about stored data. We explain what connects to your account, how payment references are handled, what happens on a mobile device and how to reach support. If your situation is not covered here, use Live Chat Support during the published 08:00 to 23:00 WIB service window.

The inajp Privacy Policy covers account creation, phone verification, login events, device signals, cookies, support messages and payment references. It explains how we use those details for account access, security, payment matching and requests to correct or remove personal data.

We may receive a transaction reference, status, date and amount needed to match DANA or QRIS activity with your account. We do not need your wallet PIN. The payment provider handles its own processing under its separate privacy terms.

Yes. Contact Live Chat Support from your signed-in account and request a correction under the Privacy Policy. We may confirm your phone verification before changing a name, phone detail or account record, and we will explain any field that cannot be changed.

Cookies can keep your session, language choice and security context available while you move from mobile login to the lobby. You can manage them through your browser settings. If you disable necessary cookies, we may ask for phone verification again.

We keep support, account and payment records for the period needed to operate the account, check security, resolve disputes or meet legal duties. When that need ends, we delete or separate the records from direct account identifiers where practical.

Use Live Chat Support between 08:00 and 23:00 WIB and state that you want a personal data request under the Privacy Policy. Include your account phone number through the secure form, not in a public message, so we can verify ownership.

Yes. The Privacy Policy explains data handling for the account and related support process, while access depends on local law. Where local law permits, we may still need account verification or additional details before completing a data request.

Privacy Policy for Your inajp Account

Get Privacy Policy Help Directly

Live Chat Support

Account data request

Payment record query

How We Apply This Privacy Policy

Collected account data

Payment references

Cookies and devices

Account security

Retention periods

Change or deletion request

Privacy Policy Questions About inajp

01 What does the inajp Privacy Policy cover?

02 What payment data does inajp receive from DANA or QRIS?

03 Can I ask inajp to correct my account data?

04 How does inajp use cookies on my mobile device?

05 How long does inajp keep support and payment records?

06 How do I request my personal data from inajp?

07 Does the Privacy Policy apply if access depends on local law?

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