Reference

Terms & Conditions for Your inajp Account

inajp Terms & Conditions explain how you open, use and protect your account before entering the lobby.

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inajp Terms & Conditions for Your inajp Account
HELP WITH TERMS

Get Policy Help Through Live Chat Support

A clear contact path helps when a clause affects your account or wallet status. We keep policy questions close to the account route so you can ask about verification, payment records, access wording or a requested change without explaining the same issue repeatedly. When you contact us, include your account details and the relevant transaction reference, but never send your password or a full wallet security code.

Team online

Live Chat Support

Use Live Chat Support when you need a plain-language explanation of Terms & Conditions, an account restriction or a policy-change notice. We can direct your question to the account path and tell you which details are needed for a proper check.

Account route

If phone verification stops account access, tell us the step shown on screen and the phone number linked to your account. We use that information to locate the request without asking you to disclose your password or wallet security code.

Payment receipt

For a DANA, OVO, GoPay, QRIS, bank transfer or virtual account question, keep the receipt reference and amount visible in your own records. Share only the requested reference through support so we can compare the payment status with the account entry.

DATA AND ACCESS

How We Apply These Terms Day To Day

Our policy handling connects account access with practical security steps rather than vague promises.

Account details

We use your account details to manage sign-in, phone verification and requests made under these Terms & Conditions. If your phone number or other account detail changes, contact Live Chat Support before trying to create a second account for the same person.

Payment records

Payment records help us match a cashier action with the account that initiated it. If a QRIS receipt, DANA status or bank transfer entry does not match, we may ask for the reference and account step involved before updating the record.

Cookies

Cookies and similar device data may support sign-in continuity, page settings and security checks. Your browser controls can affect them, but removing relevant cookies may require you to complete phone verification again when the account path cannot recognise the device.

Account security

You are responsible for keeping your password, phone access and wallet credentials private. We will not ask you to publish a security code in chat. If you suspect another person accessed the account, contact us promptly and stop further account activity until we explain the next step.

Retention requests

We retain account and transaction records for the period needed to operate the account, resolve disputes and meet applicable legal or operational requirements. You can ask what information is held and why it is retained through Live Chat Support using your account reference.

Policy changes

When these Terms & Conditions change, we publish the updated wording through the policy path and identify the effective point where practical. Read the new text before using the account again, especially if the change concerns access, verification, payment records or local-law eligibility.

Answers About inajp Terms & Conditions

These answers address the policy searches we hear most often before account access. They focus on your rights, account steps, payment evidence, data requests and the local-law wording used in our Terms & Conditions. If your situation is account-specific, use Live Chat Support and provide the relevant reference rather than sending sensitive credentials.

Open the Terms & Conditions page from the policy link on the site before creating or using your account. The page contains the current account, access, payment and data wording. If a clause is unclear, ask through Live Chat Support and mention the section you want explained.

Access depends on local law. Your location and the rules that apply to you may affect eligibility, account use or a particular transaction path. Do not continue where local law does not permit the activity, and contact support if the access message is unclear.

Phone verification connects the account to the contact detail you supplied and helps us handle sign-in and security checks. Complete the step shown on your device before entering the lobby. If the code does not arrive, use Live Chat Support rather than opening another account.

DANA and QRIS transactions must follow the cashier instructions and remain traceable to your account. Keep the payment reference in your records. If the status is missing or differs from the receipt, support may request that reference to compare the account and payment entries.

You can contact us through Live Chat Support to ask what account data is held, why it is used or whether a correction request can be made. We may verify account ownership first, and some transaction records may need to remain available for legal or operational reasons.

Cookies may help keep page settings and security checks connected to your device. Browser settings can remove them, which may lead to another sign-in or phone-verification step. The Terms & Conditions still apply when you return from mobile or desktop after changing those settings.

We place updated wording on the policy page and identify the effective point where practical. Read the new Terms & Conditions before using your account again, particularly when the change concerns verification, wallet records, data handling or whether access is available where local law permits.

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